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Akash Ghosh
Open to BA & Product Analyst Opportunities

Akash
Ghosh

Business Analyst · Product Thinker · Data-Driven Strategist

Transforming Business Complexity Into Clarity, Strategy & Results.

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BA Process

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Analyse
Define
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About Me

Bridging Strategy, Data & Execution

I turn ambiguity into structured decisions — closing the gap between what stakeholders need and what teams actually deliver.

I work where most organizational friction lives — the gap between strategy and execution. As a Business Analyst, my focus is on making that gap smaller: surfacing root causes, aligning stakeholders around a shared understanding, and defining solutions that are actually buildable and measurable.

I combine analytical depth with strong communication instincts. I model data to expose what the numbers are really saying, structure requirements so delivery teams have a clear and defensible target, and track the KPIs that reflect genuine performance — not just activity. I also integrate AI tools heavily into my workflow — using them to accelerate analysis, pressure-test assumptions, and surface patterns that would otherwise take far longer to uncover. The result is faster decisions, fewer revision cycles, and outcomes that hold up under scrutiny.

I adapt quickly across business environments because good analysis is fundamentally about people, problems, and logic. Give me a complex challenge — a broken process, a product decision, a strategic gap — and I'll break it down, find the leverage point, and deliver something that creates real, lasting value.

“I don't just document what stakeholders ask for — I find the business problem behind the business problem.”

What I Bring to a Team

Strategic Thinking

Transform ambiguity into clear strategies, actionable roadmaps, and measurable business outcomes.

Data-Driven Decision Making

Leverage data, research, and analytical frameworks to uncover insights and support confident decisions.

AI-Powered Business Analysis

Utilize AI to accelerate research, streamline documentation, improve workflows, and identify opportunities for innovation.

Stakeholder Alignment

Bridge the gap between business needs, user expectations, and execution teams to drive successful outcomes.

My Analytical Process

01

Understand

Deep-dive into business context, stakeholder needs, and the root problem

02

Analyse

Apply data analysis and structured frameworks to surface insights and gaps

03

Translate

Convert findings into clear requirements, process improvements, and actionable strategies

04

Deliver

Ensure solutions achieve measurable business outcomes and stakeholder buy-in

Skills

Tools, Techniques & Expertise

A full-spectrum skill set spanning business analysis, data science, and technology.

Business Analysis

Requirement GatheringStakeholder CommunicationGap AnalysisKPI TrackingProcess OptimizationBRD WritingFunctional SpecificationsProcess Flow Diagrams

Data & Analytics Tools

PythonSQLPower BIMicrosoft ExcelNumPyPandasScikit-learn

Analytical Techniques

Exploratory Data AnalysisPredictive ModelingData CleaningForecastingFeature EngineeringRegression Analysis

Visualization & Reporting

Dashboard DevelopmentData VisualizationReportingMatplotlibSeaborn

Documentation

Business Requirements DocFunctional SpecificationsProcess Flow DiagramsUser StoriesUse Cases

Technology

HTML / CSSGitCursor AIAI ToolsJupyter Notebook

Continuously expanding expertise in AI-augmented business analysis, product management fundamentals, and advanced data analytics.

Projects

Case Studies & Work

Real analytical problems. Real data. Real business insights.

Data Analysis

Netflix Data Analysis

Business Insights & Content Strategy

Analyzed a Netflix dataset to uncover user behavior patterns, content trends, and engagement signals — translating data into strategic content recommendations.

PythonPandasNumPyMatplotlib+3 more
Predictive Analytics

House Price Prediction Model

Predictive Analytics & Machine Learning

Built an ML model to predict residential property prices using feature engineering and regression techniques, identifying the key drivers of property value.

PythonScikit-learnPandasNumPy+3 more

More projects and case studies being added as work progresses. Follow on LinkedIn for updates.

Case Studies

Business Challenges. Real Solutions.

Five engagements across data analytics, AI, operations, and process improvement — each demonstrating how structured analysis drives measurable business outcomes.

01
Data Analytics

Sales Dashboard & Revenue Analytics

Sales leadership lacked real-time revenue visibility — data was split across Salesforce, QuickBooks, and 3 Excel trackers with no reconciliation.

Live Power BI dashboard unifying 4 data sources — forecast accuracy improved from 58% to 87%, weekly reporting cut from 12 hours to 20 minutes.

Power BISQLKPI Framework Design+4
View Case Study
02
AI & Automation

AI Customer Support Automation

Support team was overwhelmed with repetitive queries, causing slow response times and agent burnout.

Automated support workflows, significantly reducing manual handling and response time.

AI StrategyProcess AutomationRequirements Gathering+1
View Case Study
03
CRM & Sales Ops

CRM Lead Management System

Leads were being lost or left uncontacted due to an unstructured, spreadsheet-driven process with no pipeline visibility.

HubSpot CRM deployed with automated lead assignment, scoring, and executive dashboards — eliminating spreadsheet chaos.

HubSpot CRMRequirements GatheringProcess Mapping+3
View Case Study
04
Operations & Systems

Car Rental Booking Management System

Double bookings were happening 23 times a month — customers arriving to find no car available because two agents had confirmed the same vehicle to two different people.

Booking management system live across all 3 branches — double bookings eliminated, fleet utilization up from 58% to 78%, customer check-in time cut from 22 minutes to 6 minutes.

Process MappingSystem AnalysisGap Analysis+5
View Case Study
05
HR & Process Improvement

Recruitment Process Optimization

Lengthy, inconsistent recruitment cycles were causing candidate drop-off and delayed hiring decisions.

Streamlined recruitment process with reduced time-to-hire and improved candidate experience.

Process OptimizationStakeholder ManagementRoot Cause Analysis+1
View Case Study
Insights

Thoughts & Perspectives

Business analysis thinking, data insights, and product strategy.

View All Posts
Business Analysis5 min read

What Is Business Analysis? A Practitioner's Perspective

Business Analysis is more than gathering requirements — it's about understanding the gap between where a business is and where it needs to be.

December 2024Read
Data Analytics7 min read

Why Every Business Analyst Should Learn Python

Python bridges the gap between business thinking and data reality. Here's how I use it daily to move from gut-feel to evidence-based decisions.

January 2025Read
Requirements8 min read

The Complete Guide to Requirements Gathering

Poorly gathered requirements are the #1 cause of project failure. Here's the framework I use to ensure nothing critical gets missed.

March 2025Read
Experience

Professional Journey

Where I've applied my skills to create measurable business impact.

Business Process Analyst

Present
Wervas Virtual Assistance Pvt LtdMay 2024 – Present
  • Gathered and analyzed client requirements to define business objectives and project scope
  • Performed gap analysis to identify inefficiencies and improve business workflows
  • Analyzed datasets using Python, SQL, and Excel to derive actionable business insights
  • Defined and monitored KPIs to track performance and support growth strategies
  • Developed dashboards and reports in Power BI for business decision-making
  • Collaborated with cross-functional teams to identify performance gaps and implement improvements
  • Built predictive models to forecast trends and assist in strategic planning
PythonSQLPower BIExcelGap AnalysisKPI TrackingProcess Optimization

B.Tech — Electronics & Communication Engineering

Guru Nanak Institute of Technology (GNIT), Sodepore

Graduated 2024CGPA: 8.29
Contact

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Open to Business Analyst, Product Analyst, and Consulting opportunities globally. I respond within 24 hours.

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Calendly integration — coming soon

Currently available for full-time BA, Product Analyst, and Consulting roles. Open to remote and global opportunities.